We have decided to make masks optional for our staff and patients but ask that you be tolerant if asked to wear one by any of our staff. We are also asking our patients not to come to an appointment if you are experiencing any viral symptoms at all whether that be a simple cold, cough, flu-like symptoms or gastric upset. Please call the clinic on 01382 737808 to reschedule your appointment for when you are better.
It is still imperative that you let us know if you have had a positive Covid test in the week prior to your appointment as you will need to test negative before you will be seen at the clinic – this is to protect our vulnerable patients and staff/families.
If you return to the UK from abroad, you will not be seen until at least 72 hours have elapsed since your return and we would prefer that you take a Lateral Flow Test prior to attending.
Our opening hours are:
Monday to Friday 9am to 5.30pm. If we are closed or unable to take your call please leave a message with your name and number and we’ll get back to you as soon as we can.
Please read thoroughly our Covid19 Policy document below, as, going forward, we will be working in partnership with our patients, each taking responsibility for keeping the other safe in terms of limiting the spread of Covid19.
At Appletree all our practitioners want to be able to provide you with the very best of care and attention that we can. We try to be available during the times our patients need and in order to achieve this we appreciate your help in keeping our schedule running efficiently.
If you do need to change or cancel an appointment, we ask that you notify us BY PHONE at least 24 hours in advance of the appointed time. This allows us the best opportunity to offer the appointment to someone else who may need it urgently.
PLEASE NOTE: Due to circumstances outwith our control cancellations cannot be accepted via social media.
In our continuing commitment to provide the best experience to all our patients and out of consideration for our practitioners’ time, we have adopted the following policies:
Late arrivals can set back our schedules significantly. If you arrive late, your session may be shortened to the remainder of your original scheduled appointment. If you arrive more than 10 minutes late, you may be asked to reschedule. If you feel you are going to be late please call the clinic on 01382 737808 as soon as possible.
Cancelling an appointment
You may cancel or reschedule your appointment prior to 24 hours in advance without charge. If, however, you cancel or reschedule within the 24 hour period before your appointment time you may be charged 100% of the fee for the appointment.
Not attending a scheduled appointment
If you do not attend for a scheduled appointment and do not provide advanced notice, you will be charged the full price of the scheduled visit. We understand that unforeseen circumstances can occur and if this is the case, please call the clinic and let us know at the earliest opportunity.
If you have several missed or late appointments, we reserve the right to decline to treat you in the future.
Thank you for your cooperation.
Welcome to Appletree Clinic where we treat people and not just the condition. We pride ourselves in creating a professional yet relaxed environment to help you back to health. Because your wellbeing is so important, we look at all aspects of your life, from posture at work to diet, and every effort is made to ensure you are happy and comfortable during your visit.
Established since 1995 and with over 70 years of experience between us, the Appletree team is committed to an ongoing level of training so we can make sure that you are confident in our care and have the individualised treatment that you need to get you feeling better. We offer a variety of treatments which include Osteopathy, Cranial Osteopathy, Acupuncture, Reflexology, Reiki and Therapeutic Massage. Older people, pregnant women, babies, children, teenagers, sports enthusiasts and manual workers can all benefit from our wealth of experience.